Known Issues

Sound Effects Not Working Properly
Some of the sound effects seem to trigger for no reason or get stuck repeating. We are working hard to get the sound effects working properly. Feel free to...
Tue, Jan 6, 2015 at 11:56 AM
Energy is Only Accurate on Refresh
 We are aware that sometimes Energy is not automatically tallying. Thanks for your patience as we work to solve this issue. As a workaround, you can refr...
Tue, Jan 6, 2015 at 11:53 AM
Game Forces Refresh
  We are aware that the game forces some players to refresh frequently. We are still looking into what causes the issue, but a thorough check of your com...
Mon, Mar 30, 2015 at 11:13 AM
Invisible Customers
  Sometimes, an unidentified flash issue causes customers to appear and disappear quickly, or not appear at all. When this happens, clicking on them s...
Wed, Mar 25, 2015 at 6:15 PM
Missing Cookware
  Some players have reported not seeing cookware they purchased in the shop in their kitchens while they play. We are aware of this issue and working hard...
Mon, Mar 30, 2015 at 11:20 AM
Missing Coins and Cash
Missing Coins and Cash is an issue reported by some of the players. We're aware of the bug and it'll be fixed as soon as possible. It's known...
Tue, May 30, 2017 at 2:26 PM